Yes, we offer comprehensive customs clearance services to ensure smooth clearance of goods through customs checkpoints.

The required documents vary depending on the destination and nature of the shipment. Our experts will guide you through the documentation process.

Malaysian exporters can apply for a PCO through Ministry of International Trade and Industry (MITI). Malaysian exporters can apply for NPCO through Malaysia International Chambers of Commerce and Industry (MICCI).

We stay updated on the latest customs regulations and maintain strict compliance with all applicable laws and regulations.

Yes, we provide customs clearance services for both import and export shipments, facilitating smooth cross-border transactions.

In the event of delays, we work closely with customs authorities to resolve any issues and minimize disruptions to your shipment.

The time frame varies depending on factors such as the complexity of the shipment, the accuracy of documentation, and customs procedures. We strive to expedite the process whenever possible.

Yes, certain items may be subject to restrictions or prohibitions depending on the destination country's regulations. We can advise you on any such requirements.

Yes, we have the expertise to navigate complex supply chains involving multiple countries or ports of entry, ensuring seamless customs clearance.

To receive a shipping quote, we'll need details such as the origin and destination of your shipment, container type, commodity and any special requirements you may have.

We offer a wide range of shipping services including land, air and ocean.

Shipping rates vary depending on factors such as destination, weight, and shipping method. Please contact us for a customized quote.

Yes, we offer international shipping services to destinations worldwide.

It is advised to submit SI at least three (3) working days prior to the estimated time of arrival (ETA) of the vessel.

The draft B/L must be confirmed at least 24 hours prior to the estimated time of arrival (ETA) of the vessel.

Charges for late submission of SI and confirmation of B/L are determined in accordance with the carrier's tariff.

Yes, amendments can be made to the B/L after confirmation, however, this may incur penalty charges from the Liners.

The NOA will be received four (4) working days prior to the vessel's ETA.

Shipment vessel delays often occur due to factors such as port congestion, adverse weather conditions, or unforeseen incidents that may have occurred at previous locations along the route.

Yes, our software solutions are fully customizable to adapt to the unique requirements of your freight forwarding operations.

Our software solutions streamline operations, improve efficiency, and enhance customer relationships, ultimately helping you grow your business.

Absolutely! We offer professional design services for brochures, websites, and more to enhance your marketing efforts.

Yes, we offer customizable software solutions like CRM (Customer Relationship Management) and PIM (Product Information Management) tailored specifically for freight forwarding operations.

No, there's no minimum requirement. We cater to all shipment sizes, offering tailored solutions for your logistics needs.

Yes, absolutely! We encourage scheduling a consultation to address your unique logistics requirements.

Yes, we provide warehousing solutions for short-term and long-term storage needs.

Absolutely! We offer order fulfillment and distribution services to help streamline your supply chain operations.

Yes, our warehousing services are flexible and can accommodate both short-term and long-term storage requirements.

Yes, we provide cross-docking services to expedite the transfer of goods from inbound to outbound shipments, reducing storage time and costs.